Nicolas Pellissier – Medium

Nicolas Pellissier

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Klark

In a flash with Klark⚡, reinvent Customer Care

“Reinvent how enterprises care for their customers” is our mission: at Klark, we want to revolutionize customer care leveraging AI.

Apr 16

In a flash with Klark⚡, reinvent Customer Care

Apr 16

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Back Market Blog

From Director to Developer 🥳

My personal story about my first months as a Junior Backend Engineer

Sep 21, 2021

From Director to Developer 🥳

Sep 21, 2021

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Klark

The rise of AI agents vs. AI copilots: what’s the difference and why does it matter?

The business world is buzzing with excitement over the potential of AI, particularly the emergence of “AI Agents” and “AI Copilots.” These…

Jun 11

The rise of AI agents vs. AI copilots: what’s the difference and why does it matter?

Jun 11

Published in
Klark

5 ways Klark empowers customer support agents

Ever wish you had a magic wand to handle customer service? 🪄 While we’re still working on the wand, Klark is the next best thing!

May 22

5 ways Klark empowers customer support agents

May 22

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Klark

Data Privacy versus AI: Klark’s GDPR Approach to AI-Powered Service

At Klark, safeguarding the privacy and security of our customers’ data is paramount.

Apr 29

Data Privacy versus AI: Klark’s GDPR Approach to AI-Powered Service

Apr 29

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Back Market Blog

Meeting Philosophy in practice

How we have managed to launch concrete actions inspired by our meeting philosophy

Nov 13, 2020

Meeting Philosophy in practice

Nov 13, 2020

Published in
Back Market Blog

Meeting philosophy at BackMarket

How we managed to reduce meetings time to invest more in delivery

Oct 26, 2020

Meeting philosophy at BackMarket

Oct 26, 2020

Nicolas Pellissier

Nicolas Pellissier

Cofounder at Klark. ex Director of Customer Care, Quality and Services at Back Market

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