PinnedNicolas PellissierinKlarkIn a flash with Klark⚡, reinvent Customer Care“Reinvent how enterprises care for their customers” is our mission: at Klark, we want to revolutionize customer care leveraging AI.Apr 16Apr 16
PinnedNicolas PellissierinBack Market BlogFrom Director to Developer 🥳My personal story about my first months as a Junior Backend EngineerSep 21, 20212Sep 21, 20212
Nicolas PellissierinKlarkThe rise of AI agents vs. AI copilots: what’s the difference and why does it matter?The business world is buzzing with excitement over the potential of AI, particularly the emergence of “AI Agents” and “AI Copilots.” These…Jun 111Jun 111
Nicolas PellissierinKlark5 ways Klark empowers customer support agentsEver wish you had a magic wand to handle customer service? 🪄 While we’re still working on the wand, Klark is the next best thing!May 22May 22
Nicolas PellissierinKlarkData Privacy versus AI: Klark’s GDPR Approach to AI-Powered ServiceAt Klark, safeguarding the privacy and security of our customers’ data is paramount.Apr 29Apr 29
Nicolas PellissierinBack Market BlogMeeting Philosophy in practiceHow we have managed to launch concrete actions inspired by our meeting philosophyNov 13, 2020Nov 13, 2020
Nicolas PellissierinBack Market BlogMeeting philosophy at BackMarketHow we managed to reduce meetings time to invest more in deliveryOct 26, 20201Oct 26, 20201